Services

OMNI Channel Client service

Enterprises often struggle with multiple siloed information systems. Legacy systems management can be costly and make it impossible to provide an OMNI channel client service.

Our integration experts can bring your CRM, Finance, HR, Inventory and Knowledge bases into an OMNI channel single window client service environment.

We help cleanse, migrate and enrich legacy client information systems. Client service staff can easily provide one touch experience to their customers and increase sales and satisfaction.

Client Holistic View

Client Relationship Management systems are real time client information management systems holding client marketing, sales, service and billing activities.

We use Wave Analytics to bring real time Client Business Intelligence so you can proactively service your clients.

Salesforce.com Einstein’s Intent and Content can use artificial intelligence and predictive intelligence to spot the unhappy customers and provide exemplary service.

Our Sales Pipeline and Marketing ROI dashboards are designed to provide a holistic client view.

Cyber Security

Our experienced Cyber Security Consultants can help secure and easy to access your data.

Our Security experts have setup Single Sign On access for Salesforce.com and Mobile users. We use 256K SSL authentication to secure our client data and use BES and Mobile Iron to secure mobile data transactions.

Let us help you assess your security risk and recommend a solution.

Mobile friendly CRM system

Our Mobile and Salesforce.com experts have years of experience with making CRM mobile.

We use technologies such as Xamarin, Polymer and Boot strap to provide Native and Hybrid mobile solutions to our clients.

Our Mobile Engineering team have developed POS, GPS Tracking with video, Bar Code reader and On Glass Signature to enhance any mobile applications experience.

Communities

We have experience designing, developing and rolling out Communities for 500,000+ users since 2011.

Our experts can help you save resource times by allowing clients to collaborate and self serve using the Salesforce.com Communities.

Let your clients browse, buy and self service all from their mobile phones.

Service Cloud

Our Sr. Service Cloud consultants have large enterprise Call Centre experience integrating with sophisticated telephony systems.

We have experience with integrating products, billing and telephony to provide a one touch customer experience.

Our Cloud CTI adapter allows Salesforce Service Cloud to integrate with telephony systems such as Avaya, Cisco and Genesis to provide one touch client experience.

Our integrated Service Cloud system can expand your call centre capacity by 30%.

Real Time Marketing ROI

Are you seeing real time marketing ROI?

Our Marketing Cloud Consultants have national and international multi million dollar marketing campaign experience using ExactTarget, Pardot, Eloqua and Silverpop.

Our Marketing Consultants have experience converting leads to clients and show real time marketing return on investment (ROI) real time as the opportunities are closed.

We have experience developing complex marketing journeys and campaigns for large enterprises. Marketing Cloud can increase your lead conversion rate to 65%.

Sales Streamline

Our Sr. Consultants can help streamline marketing and sales so you can close more deals, convert more leads and make insightful decisions in real time.

Our experts will stream line internal systems to have a smooth lead to success story journey. We also can bring the power of Einstein through our Predictive Intelligence engines to help identify and close deals quickly.

Let Einstein help predict the unhappy clients so you can service them immediately.

Our CPQ experts can custom design and build a configure, price and quote system to streamline your sales.

All real time dashboard on mobile helps you monitor and react proactively. Increase your sales closing by at least 10% this year.

Salesforce Lightning

We are helping Enterprises move from Salesforce classic user experience to Lightning user experience.

Our Sr. Salesforce Lightning developers have experience working around the Lightning update challenges to help you achieve a seamless transformation.

Lightning lets you build apps visually with Lightning App Builder and Lightning Components.

Get the best features of Salesforce Lightning with completely reimagined user interface with a seamless experience across all your devices.

IT Decisions Making

Do you need help with IT Decision Making? Our Sr. Consultants with 20 plus years of IT experience by industry vertical can help with decision makings. Our Sr. Consultants have experience expanding resource capacity, stream lining processes, people and systems.

We have experience drawing road maps, setup CRM Centre of Excellence and implement governance models for large enterprises.

We can analyse and help you pick the low hanging fruits to increase adoption and see real time return on investment on your mobile.

Schedule A Discovery Call

Our Industry Experts are here to help your Enterprise with:

Decision Making
Analysis and Optimization
Holistic Data Insights
CPQ (Configure Price Quote)
ERP Solutions (SaaS or Private Cloud)
Mobile (CRM to Payment)
IT Support (Certified Salesforce.com
CPQ (Campaign to Quote)
ERP
Mobile
IT Support